Deleting your account

How to delete

Through your account area — the main way, and it works both in the app and in a browser:

1. Open your account area In the BrodVPN app — the "Account" tab. In a browser — brodvpn.com/cp/ (sign in with the link from your e-mail or via Telegram).
2. Scroll down to "Deleting your account" It sits below the list of devices.
3. Tap "Delete" and confirm The second tap is final. The subscription stops immediately.

What gets deleted

• Your e-mail address and account password.
• Your name and the Telegram link.
• Every connected device — unlinked immediately.
• Your profile on the VPN servers: the access keys stop working at that moment.
• Active and past subscriptions — they are switched off, nothing renews.

All of it happens the instant you confirm. There is no recycle bin: a deleted account cannot be restored, so coming back means signing up again.

What we are required to keep

Payment records — amount, date and payment method — are kept for five years: that is an accounting and tax requirement, not our choice. Those records hold no e-mail, no name, and certainly nothing about what you did through the VPN — only the fact of a payment and its number.

We hold no logs of visited sites at all — they don't exist before the deletion, let alone after it. Details are in our privacy policy.

About the money

Deleting the account does not refund the unused period: the subscription ends and the remainder is not recalculated. If the problem is connection quality or a mistake, write to support before deleting — that usually takes a few minutes to sort out.

Timing

• Immediately — VPN access stops, devices are unlinked, signing in is no longer possible.
• Within 30 days — the data rolls out of our backups (they overwrite in a cycle).
• Five years — only the accounting records of payments remain, without your contact details.